We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Due to copyright laws, purchased DVDs in opened packages can only be exchanged for the identical item.When you receive your package, we ask that you examine it closely prior to opening the factorysealed product packaging. If you are not satisfied with your order, you may exchange or returnyour unopened product within 14 days of receipt. Returning your purchase to Patty Shukla Kids Music is the responsibility of the buyer.All products (both defective and non-defective) must be returned in their original purchase condition,with the original packing material, and any other item or accessory provided by the manufacturer.
Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part or we have determined that the product is defective.Thank you for your continued patronage.Patty Shukla and the Shukla Music Team